Please read our terms and conditions
Flatware Condition
All flatware is polished and buffed to remove most, if not all of the fine usage marks. All flatware pieces are in excellent, like new condition. If there is any doubt in your mind about the items found on our website or if you require additional information, please email us with any questions prior to placing your order. Also, browse our customer feedback.
Shipping & Handing
The Silverware Guy ships to Canada and the U.S. For all other countries please contact us using our form or email us at: orders [at] thesilverwareguy [dot] com. Once payment is received we will endeavour to ship your purchase within 5 business days. Shipping and handling, as well as any applicable taxes will appear once an address has been added during the check-out process.
Refund Policy
We have a 10 day, 100% satisfaction, no hassle return policy without any restocking fees. If you are not 100% satisfied with your order, you can return it for any reason and receive your money back less the actual cost of shipping. Refunds and returns are not accepted for silverware/flatware that has been opened, washed, or used by you, the customer.
If you would like to proceed with a return, please email us for return instructions.
Mailing address:
PO Box 80063 RPO Appleby
Burlington ON L7L 6B1
Taxes
We collect the following sales taxes for Canadian residents only:
AB, BC, MB, NT, NU, QC, SK, YT: 5% GST
ON: 13% HST
NB, NS, NL, PE: 15% HST
Payment Methods
Visa, MasterCard, American Express
Orders will be shipped within 5 business days. Payments are secure.
Privacy Policy
Read our Privacy Policy