Please read our terms and conditions

Flatware Condition

All flatware is polished and buffed to remove most, if not all of the fine usage marks. All flatware pieces are in excellent, like new condition. If there is any doubt in your mind about the items found on our website or if you require additional information, please email us with any questions prior to placing your order.

 

Shipping & Handing

The Silverware Guy ships to Canada and the U.S. For all other countries please contact us using our form or email us at: orders [at] thesilverwareguy [dot] com. Once payment is received we will endeavour to ship your purchase within 5 business days. Shipping and handling, as well as any applicable taxes will appear once an address has been added during the check-out process.

 

Refund Policy

We have a 10 day, 100% satisfaction, no hassle return policy without any restocking fees. If you are not 100% satisfied with your order, you can return it for any reason and receive your money back less the actual cost of shipping. Refunds and returns are not accepted for silverware/flatware that has been opened, washed, or used by you, the customer.

If you would like to proceed with a return, please email us for return instructions.

Mailing address:
PO Box 80063 RPO Appleby
Burlington ON L7L 6B1

 

Taxes

We collect the following sales taxes for Canadian residents only:
AB, BC, MB, NT, NU, QC, SK, YT: 5% GST
ON: 13% HST
NB, NS, NL, PE: 15% HST

 

Payment Methods

Visa, MasterCard, American Express
Orders will be shipped within 5 business days.

 

Privacy Policy

Read our Privacy Policy